itunes Sync vs Backup: cómo garantizar que conserve sus datos


He estado trabajando con datos de iPhone durante varios años. Me encanta, porque puedo ayudar a las personas a recuperar datos valiosos y sentimentales todos los días (como fotos de bebés recién nacidos, mensajes de voz de seres queridos fallecidos y registros para el tribunal). También lo odio, porque a veces tengo que decirle a la gente que no puedo hacer nada y que se pierden sus datos. Si hay algo que he aprendido de todas estas interacciones, es eso para la mayoría de nosotros, La administración y copia de seguridad de datos de iOS es un misterio que esperamos nos sorprenda gratamente algún día . Me gustaría tomarme un tiempo para eliminar algo de la mística y darles a todos la tranquilidad que tanto necesitan.

itunes o iCloud?

Este artículo es principalmente sobre la copia de seguridad de sus datos localmente con itunes. Pero primero debemos abordar brevemente la cuestión de iCloud vs iTunes ( ¡o puedes usar ambos como yo! ) Esta es una cuestión de dónde quieres que tus datos estén almacenados:

Las cosas que almacena usando los servicios de iCloud se almacenan remotamente en servidores propiedad de Apple.

  • El principal beneficio de esto es que usted no es responsable de cuidar esos servidores.
  • Cuando cambie de computadora, no necesita pensar en migrar ninguna de sus copias de seguridad o datos sincronizados de itunes a la nueva computadora.
  • No tiene que enchufar físicamente su iPhone en una computadora para usar los servicios de iCloud, pero sí necesita una estable conexión a internet.
  • El principal perjuicio para esto es que no le guste que sus datos estén almacenados en los servidores de Apple. Cualquier persona con su ID y contraseña de Apple podría acceder a esa información.
  • (Editar: Excelente punto adicional agregado por uno de nuestros lectores, beancounter.) El plan de almacenamiento gratuito de iCloud está actualmente limitado a 5 GB, con planes pagados para más almacenamiento . Si no desea pagar más capacidad de iCloud, es posible que no tenga suficiente espacio para hacer una copia de seguridad de todos sus dispositivos y sincronizar en la nube una gran cantidad de documentos.
  • Las copias de seguridad automáticas de iCloud a veces no suceden (o tienen un problema al completarlas), por lo tanto, aunque son "automáticas", deben verificarse periódicamente.

Las cosas que almacena utilizando itunes se almacenan en la zona en tu ordenador.

  • El principal beneficio de esto es que usted es el propietario completo de estos datos, puede ver tangiblemente los archivos en su computadora y puede hacer con ellos lo que desee.
  • La única limitación de espacio que enfrenta para las copias de seguridad locales es la capacidad de su propio disco duro. (itunes almacena copias de seguridad locales en su disco duro primario, lo que puede causar un problema de capacidad legítimo si tiene un SSD pequeño para un disco duro primario. He estado considerando escribir una publicación de blog sobre cómo "reubicar" sus copias de seguridad de iTunes en un disco duro diferente. Envíenos una nota (a través del enlace de contacto arriba) o déjenos un comentario si está interesado en ver cómo hacer eso!)
  • Tienes que enchufar físicamente tu iPhone a la computadora ( o usa la sincronización inalámbrica de itunes ), pero no necesita una conexión a Internet y la comunicación USB es mucho más rápida que las velocidades típicas de conectividad a Internet.
  • El principal detrimento de esto es que usted es responsable del estado de su computadora y de recordar periódicamente conectar y transferir sus datos.

Copia de seguridad, sincronización y transferencia de compras en itunes

Cuando conecta su iPhone / iPad / iPod Touch a su computadora y ejecuta itunes, existen tres formas de comunicación que puede solicitar entre su computadora y el dispositivo: sincronización, copia de seguridad y transferencia de compras.

Menu of options for moving files between your iPhone and iTunes

Respaldo

Poco frecuente, itunes hará una copia de seguridad de su dispositivo. Puede ver que esto está sucediendo porque la ventana de estado de iTunes (en la parte superior de la ventana de iTunes) dirá "Copia de seguridad del nombre del dispositivo". También puede forzar una copia de seguridad en iTunes presionando el botón "Copia de seguridad ahora" en el resumen del dispositivo sección de iTunes.

Las copias de seguridad del dispositivo contienen todos los datos del dispositivo que no están allí a través de una sincronización. El razonamiento es que los elementos que sincronizas con un dispositivo ya están almacenados en tu computadora, y si los pierdes en tu dispositivo, simplemente pueden sincronizarse nuevamente.

Si alguna vez necesita restaurar su dispositivo, se utilizan los datos de la última copia de seguridad. En su mayor parte, cuando haces una nueva copia de seguridad en itunes, iTunes simplemente actualiza / sobrescribe la copia de seguridad anterior.

Debo decirlo explícitamente una vez en este artículo: La sincronización no hace una copia de seguridad . Para forzar una copia de seguridad en itunes, presione el botón "Copia de seguridad ahora" en la sección de resumen del dispositivo de iTunes.

Vamos a hablar más sobre iCloud en una publicación futura, pero si desea leer más acerca de las copias de seguridad de iCloud vs itunes, aquí está mi artículo sobre eso .

Sincronizando

La sincronización es la comunicación más común entre itunes y su dispositivo, y es lo que generalmente sucede cuando conecta su iPhone a su computadora. Durante una sincronización, iTunes se asegura de que los elementos en su computadora se transfieren a su iPhone. Las fotos, música, películas, etc. que se almacenan en su computadora y se seleccionan para sincronizarse en iTunes se copiarán en su dispositivo si aún no están allí.

Selecting which photos you want to sync in with your iPhone in iTunes

La única advertencia es si sincronizas contactos o calendarios en itunes. En ese caso, iTunes intenta lo mejor para conciliar contactos / eventos en su computadora con lo que está en su iPhone y hacer que ambos estén actualizados entre sí. Esta es una transferencia bidireccional, en comparación con cualquier otra sincronización, estrictamente de computadora a dispositivo.

Transferencia de compras

Después de leer acerca de la sincronización, es posible que estés pensando: "¿Cómo puedo obtener cosas que compré en mi iPhone en mi computadora si la sincronización no funciona?" Buena pregunta :)

copiar música, películas, tonos de llamada e iBooks comprado en itunes Store / iBooks Store desde su dispositivo a su computadora yendo al menú Archivo en iTunes -> Dispositivos -> Transferir compras desde "Su nombre de dispositivo".

How to transfer music from your iPhone to iTunes

Bonus Confusion: Transfiriendo archivos PDF de iBooks

Los archivos PDF de iBooks solían guardarse en las copias de seguridad de iPhone, pero esos archivos PDF ya no forman parte de la copia de seguridad. Esta publicación solía contener la solución alocada para convertir los archivos PDF de iBooks en itunes, pero afortunadamente ya no es necesario. Actualizar: Escribí un todo separado publicar al copiar archivos PDF de iBooks en su computadora , ya que la pregunta es tan popular ... y tan confusa.


56 Comments



Catherine Osborne

Catherine Osborne julio 7, 2018

I recently purchased GoodReader as a way to manage my PDF files which were previously stored in iBooks. Is there a way to transfer multiple PDF files from iBooks to GoodReader without emailing each one individually which will take forever?

Kelly HW

Kelly HW julio 7, 2018

Hi Catherine,

This may unfortunately be a question for the GoodReader team, but I can try to help. I have a few followup questions first though. 1) do you use iCloud syncing for your iBooks PDFs? 2) do you use a Mac or a Windows computer too? (If so, which one)

Catherine Osborne

Catherine Osborne julio 7, 2018

My Ipad (as a whole) is backed up automatically via wireless internet whenever I charge it. I guess that means the Cloud but I don't specifically do anything with ICloud. Sorry to sound so out to lunch.

AnthLC

AnthLC abril 4, 2018

I been using iCloud but didn't want to use iCloud cause 5GB was insufficient and didn't want pay subscription to Apple. So instead use iTunes. I wasn't really aware you had to use encrypted if you wanted your saved passwords to remain. Apple really need to make warning on this one. I only realised when I tested the backup all my passwords were losted. But the gotcha for me was to backup via iTunes I need to disable the backup of iCloud, but would allow keeping a copy locally. But when iTunes then backups it seem to assume these files are still in the iCloud. So when I used the iTunes backup all these files were wiped. They really need to fix so not possible for lose and a combination of both, where you happy for configuration, settings, passwords back up to iCloud but large files via iTunes.

Elizabeth Dyer

Elizabeth Dyer marzo 3, 2018

My phone has been going to a black screen and resetting since the update. I am pretty much down to the restore option. Right now the phone is not doing anything. I hope it will. If I back it up to my hard drive, will that just copy my problem on top of my somewhat dated, but functional backup?

Kelly HW

Kelly HW marzo 3, 2018

Hi Elizabeth,

Yes - making a new backup usually overwrites the previous backup, but here's some instructions to "set aside" the old backup so that iTunes doesn't use it for an incremental backup.

1. Open your iTunes backup folder (how to get there for mac and windows here: https://deciphertools.com/b... )

2. Rename the folder that matches your iPhone's UDID to something that will help you identify it :) (like "iPhone before issues 2018"). iTunes uses that udid folder name to identify the backup for incremental backups, so renaming the folder is how we "hide" it from iTunes. (how to find the UDID here: https://deciphertools.com/b... )

3. Now when you make the new backup, iTunes will make a new UDID-named folder and make the new backup from scratch rather than updating the old one.

Elizabeth Dyer

Elizabeth Dyer marzo 3, 2018

Thank you for your quick reply and for breaking it down. I appreciate it.

Leslie

Leslie febrero 2, 2018

Help!!! Stepdad wanted to save a copy of some photos on my mother's laptop. Not knowing how to use iTunes he proceeded to plug iphone into laptop and iTunes launched automatically. Apparently, it was set to auto sync, and my mother's old iPhone was the only thing that had been previously plugged to it. It appears it synced her data with his phone. He lost many important business contacts and 2 years worth of photos. Before this incident, his iPhone had never been plugged to a computer, and I don't think he has ever used iCloud. Is there any chance that all the photos and contacts from his phone are saved somewhere? Does iTunes ever automatically back up before it auto syncs?

Kelly HW

Kelly HW febrero 2, 2018

Hi Leslie,

iTunes does sometimes make an emergency backup, so we could definitely look for that. One way to look is to go into the iTunes preferences and click Devices - that will show you a list of the backups. Another way is with the free trial of Decipher Backup Browser (to list all of the backups, and preview camera roll/contacts, etc.) https://deciphertools.com/d...

If you want to send us an email too, we can go help you dig around and see what we can find. https://deciphertools.com/s...

It may have been an accident where on that first new device screen, "restore from backup" was picked instead of "setup as a new device" (which is a confusing screen to say the least). Hopefully one of those emergency backups of the iPhone was made before restoring the old backup of your mother's old iPhone to you step-dad's iPhone.

Aaron

Aaron diciembre 12, 2017

Hey Kelly. I see in your post you mention all VMs are backed up. I recently upgraded to a new phone and a lot of my older VMs did not come back on my phone when I restored. I can't seem to find where my backup files are on my mac? Should I be able to find and listen to the VMs on my computer?

Kelly HW

Kelly HW diciembre 12, 2017

Hi Aaron,

Do you remember if you had to switch your SIM card into the new iPhone AFTER restoring the backup? The voicemails may have been in the backup, but if they were not from the "same phone number" as what was on the iPhone at the time of the restore, iOS may have deleted them during boot up. If that's the case, and it hasn't been too long using the new iPhone (that restoring the old backup again wouldn't be too painful, overwriting your new data) you could try the restore again.

We do have a program that can read any voicemail audio files out of a backup, if you want to use the free trial to get a sense/count of what is in that backup: https://deciphertools.com/d...

Cathie Brown

Cathie Brown noviembre 11, 2017

Hi Kelly. I have an iphone 6 that the battery died, last back up was in julio 2017, had to purchase new iphone 8, did restore from back up and of course am missing all data since July till last week, noviembre 2017 when phone died. Dad got my iphone 6 to work again with a new battery, Yeah!!, but is there a way to get the data from July to November from the old iphone 6 to my iphone 8....basically merge with the last back up on my computer back in July??? Thanks ahead of time

Kelly HW

Kelly HW noviembre 11, 2017

Ah yay I'm glad your dad got the iPhone working!

There's not a good way to merge the two backups, but if the data is still on the old iPhone 6 - wouldn't a new backup of the iPhone 6 have all of the data on it? Maybe there is something I am missing in the situation, so let me know if so!

Cathie Brown

Cathie Brown noviembre 11, 2017

Well maybe.......so we did the back up of the old iphone 6 so we have that now which will be everything up to two weeks ago when the phone died. I've Had the new iphone 8 for about two weeks. so.....How can we do the restore from the old backup and retain the two weeks of new data, texts, photos, etc. that were accumulated on the new phone for those two weeks which is now turning into 3 weeks as I try to figure this out!?? Thanks........

Kelly HW

Kelly HW noviembre 11, 2017

Ah ok I understand now! We don't have any tools to merge the new contents and the old backup sadly, and yes as you are worried about, restoring the old backup will overwrite the new data.

Depending on what you need, you could use something like Decipher Backup Browser to get the photos out of the old iPhone backup that were in-between, or actually you could plug in the iPhone and import the photos directly!

Cathie Brown

Cathie Brown noviembre 11, 2017

We were afraid of that! Thanks so much!

Misty Harding Roberton

Misty Harding Roberton noviembre 11, 2017

Hi. I just upgraded my iPhone 7 to the X and my phone indicates that it is done restoring my info. But so many of my voicemails are missing. Important ones, from my father, who passed suddenly in May. Where did these go? Can they be recovered? Any help is very much appreciated.

Kelly HW

Kelly HW noviembre 11, 2017

Hi Misty,

We're sorry to hear about your loss, and definitely understand how important those voicemails are. When you upgraded to the iPhone X, did you need to put your old SIM card from the iPhone 7 into the iPhone X --- or did you restore the backup before activating the new SIM card?

If not, ignore all of this paragraph ;) If you did have to switch your SIM card or activate the new SIM, and you restored the backup before switching/activating the SIM card, the Phone app likely dropped the older voicemails because they were for a "different number" than the temporary SIM card in the iPhone. If that's the case... and you haven't done much important since you set up the iPhone X, you could try restoring the old backup now that you're up and running with "your number" on your phone now.

Alternatively, we do have software to see if the voicemails are in the iPhone 7 backup, and save the audio files to you computer if so. https://deciphertools.com/d... But I can understand wanting to get them restoring to your new iPhone now too!

An0nym0us_Dude

An0nym0us_Dude octubre 10, 2017

Is there a way to stop iCloud from filling all the way, so that some is left to back up my phone? If I let my phone get too full I get a notification saying "iCloud full, unable to back up" or something like that. My solution was to free up a lot of space on my iPhone. =\

Btw, I think that iTunes is a pretty confusing program. I need to spend a few days just reading a manual for it. Also, as far as back ups, there should be options for choosing what we want to back up and changing the back up file location. It seems almost like common sense to have these features.

Anthony Sycamore

Anthony Sycamore octubre 10, 2017

This is a very useful article. However, you suggest that all app data is backed up (apart from iBooks). This may lead to disappointment. There are a number of apps whose data is not backed up.
I have at least one (ForScore, a music score app - essentially a pdf manager) which does not. I suspect that video players also may not.
As a consequence, I don’t dare switch back to an old iOS (which I need to do to retrieve data from a no longer supported app) for fear of a current backup being incomplete.
Do you have any hints on ensuring all data is backed up?

perle amir

perle amir septiembre 9, 2017

I used another iPhone while mine was being repaired. How do I get my new chats and pictures onto my old phone? Can this be done from iTunes backup without resetting ?
Or from iCloud?

Kelly HW

Kelly HW septiembre 9, 2017

You should be able to restore a backup of your temporary iPhone (iCloud or iTunes backup) to your repaired iPhone. This will REPLACE the contents of the old iPhone with the contents of the new backup. There isn't a way to merge the data with backups (if that is what you're asking).

Vic Lau

Vic Lau agosto 8, 2017

HI Kelly.
Thanks for the clarification.
This is what I understand and a few question.

1. If I just backup my iPhone, I don't need to sync it immediately to make sure everything is in the same page.

2. If I sync my iPhone, the backup in local drive will be updated. In that case, when something is mess up in the current state of the iPhone, will a new sync mess-up the latest backup copy. OR the sync content will be separate from the latest backup and will not merged until the next backup?

3. Why some, if not all, of the setting from Apple and 3rd party will be reset after complete restore? Isn't the backup should make the iPhone restored to the exactly same iPhone as when it was backup?

4. Is there a way to retain preference and history, e.g. game record? Like copy the preference file to another location and put it back to iPhone?

5. Can I single out content from iPhone backup and restore it back to iPhone or save it as a readable file, e.g., jpg, text or app?

6. Is there an easier and efficient way to manage photo in iPhone via Mac? Photo in mac is so underpowered and dumb.

thanks a lot for your help,
Vic

Akitsuki4

Akitsuki4 agosto 8, 2017

my iphone is runing low on space and it is annoying. All of my photos are uploaded to icloud . lets get to the point if my photos are uploaded to icloud will they still be uploaded to my pc by itunes. All of the photos are on icloud. I am thinking about restoring my iphone.

Kelly HW

Kelly HW agosto 8, 2017

Hi Akitsuki4,

This may be helpful: https://support.apple.com/e... - Apple lists "Photos already stored in the cloud, like My Photo Stream, and iCloud Photo Library" as part of the list of things NOT included in the iTunes backup. So if you're using iCloud Photos, then your photos won't be in the iTunes (or iCloud) backup as well.

I hope that helps!

Ethan

Ethan abril 4, 2017

I accidentally deleted my iphones data, and i am thinking on how to restore it. One question is when i sync music from my pc to phone, it says backing up, but is itunes backing up my stuff when im done syncing? Thanks:D

Kelly HW

Kelly HW abril 4, 2017

If you see iTunes showing a progress bar and saying Backing Up, then it was running a backup then. It won't always do that when you're done syncing though, if that is what you're asking.

J. Garner

J. Garner marzo 3, 2017

When I upgrade (for more storage) I get this message: "An older item named “Decipher TextMessage” already exists in this location. Do you want to replace it with the newer one you’re moving?" Question: If I REPLACE the older app with the newer one, DO I LOSE THE INFO IN THE OLDER APP - OR ARE THEY MERGED?

Kelly HW

Kelly HW marzo 3, 2017

Hi J! They should be merged (well, shared), because we store the app data in the appropriate spot for user data rather than in the app itself. It's safe to replace!

Jaw

Jaw enero 1, 2017

So how do I get my PDFs back from a windows computer ??

Kelly HW

Kelly HW enero 1, 2017

Did you transfer the PDFs from our iPhone to the Windows PC/iTunes earlier? https://deciphertools.com/b...

Assuming that's what you're asking: Go into your user accounts Music folder -> iTunes -> iTunes Media -> Books, and the PDFs transferred with Transfer Purchases should be in there!

Or, if you want them back on your iPhone, check the box to Sync Books in iTunes -> Your iPhone -> Books subsection.

施六肩 スチュアート

施六肩 スチュアート enero 1, 2017

I accumulated hundreds of screenshots from a language dictionary on my iPhone so decided to use iBooks to convert those screenshots into a PDF so that I could delete the screenshots and make some space on my iPhone. The problem is there's no email link or iCloud transfer button so that I can get them onto my computer. They aren't showing in the books window, only purchases and they aren't showing in my device menu anywhere. I'm freaking out at this point because I've accumulated these words over a long period of time and Ive already deleted the screenshots from my iPhone.

Kelly HW

Kelly HW enero 1, 2017

Hi 施六肩 スチュアート -
Doing a "Transfer Purchases" (or two) should copy the pdfs to your iTunes books library. But the process is a little strange, so I wrote a whole separate post about it last month :)

https://deciphertools.com/b...

If it's still not working, let me know if you're on Windows or Mac. We may need to take this to email too so I can ask for screenshots of what you're seeing. But hopefully the instructions in the other post will help!

doray

doray enero 1, 2017

I've tried to find the answer to this: If you check the box in iTunes to prevent your iPhone from syncing automatically, will iTunes still make backups when you click "Sync", or do you need to choose "Back Up Now"?

Kelly HW

Kelly HW enero 1, 2017

Sometimes pressing "Sync" will also trigger a backup to be done, but not always. (I wish I had some sort of definition of how iTunes decides that.) The auto sync checkbox doesn't change that. I would always press Back Up Now if you want to make a backup, and not rely on the Sync to do it.

doray

doray enero 1, 2017

So preventing automatic syncing doesn't require manual backups? It just means that backups might happen when you press "Sync" as opposed to when you connect the phone, correct?
Thank you!

oliversl

oliversl enero 1, 2017

This does not work anymore with iOS9 or newer

Kelly HW

Kelly HW enero 1, 2017

Hi Oliversl,

Which part are you referring to? Backup, sync, and transfer purchases are all still part of the iTunes ecosystem in iOS 10. The post needs to be updated for iCloud music users, but I'd love your feedback about which part you took issue with.

oliversl

oliversl enero 1, 2017

I was referring the transfer purchases of apps. Apps are no longer copied to your Mac/Pc.

Ethan Solo

Ethan Solo octubre 10, 2016

I just received a new Macbook from work and I would like to use it to make a backup of my iPhone 6. I backup to iCloud every night but I would like an iTunes backup because I have some applications that are no longer available for purchase in the App store. I have an old Macbook which I used to use for iTunes backups but it no longer has hard drive space to create an iTunes backup. So I want to run an iTunes backup using my new Macbook but my question is, when I run the iTunes Backup, will it transfer all my purchased apps from my iPhone even if they are no longer available in the App Store? Also, is it possible to run the iTunes Back up without syncing since I don't want any information on my new MacBook to be synced to my iPhone 6? Thank you in advance for your help!

Kelly HW

Kelly HW octubre 10, 2016

Hi Ethan,
Great questions.
1) Transfer purchases (from the File -> Devices menu in iTunes) *should* copy those apps to your new Macbook. Making a backup may initiate a transfer purchases, but running it yourself (a couple times, actually) is better. After transferring the purchases, you can go look in the "Apps" section of the iTunes library (not the device section) and verify that those old apps transferred.
2) Yes, you can make a backup without syncing.

Ethan

Ethan octubre 10, 2016

Hi Kelly,
Thanks for the help! Is there anything you need to do to make the backup without syncing? Every time I click Back Up now in iTunes it says Syncing with iPhone. I'm not sure if it's trying to sync all information or just transferring the purchases from my iPhone onto the Macbook and labeling that as "Syncing". Thanks again!

Todd

Todd octubre 10, 2016

I'd love to know the difference between right-click, "Send to device" from music, and syncing checked music. Under tools there is an option to reencode music at a lower bitrate to save space for syncing only; I assume that that does not happen for "Send to device"?

I don't use itunes for anything really and would prefer not to maintain checked/unchecked items to control what music is synced. However if "Send to device" copies large files, then I might have to...

Kelly HW

Kelly HW octubre 10, 2016

Where are you seeing "Send to Device"? I know of that option in some third party tools, but can't find it in iTunes when I right-click a song.

Todd

Todd octubre 10, 2016

iTunes for Windows, when I right-click on a single song or selection with the phone plugged in..

John

John octubre 10, 2016

I find iTunes confusing and riddled with ambiguities. The whole concept of "synching" is ambiguous.
It's not a precisely defined term, at least without a LOT of research, which is soon forgotten if not done frequently. It would be far better to use terminology with obvious meanings, like "upload" or "download" a file or folder. "Synching" allows misunderstandings that can cause loss of data, unintentional transfers resulting in security breaches, etc.
Also, in iTunes so much is hidden in hard to find places. Trying to transfer photos from a PC to iPad is exasperating.The photos option never shows up where you would expect. For example, you can try to import photo files or folders to the library, but nothing shows up. Why are photos not in the left-pane with all the other categories, like movies, music, books, PDF's, etc? That is inconsistent. Photos FINALLY show up (but not in the left pane) when the synching page opens AFTER connecting the iPad. But then there are odd lock-outs of what you really want to do. Then, when you think you are ready, it does the "synch" thing, where you really don't know what will happen. All I wanted to do was transfer some photos to my iPad - a very simple concept that shouldn't be accompanied by so much nonsense. It shouldn't be cryptic and obscure. I hate to say it but iTunes does NOT live up to Apple's reputation for user friendly interfaces.

AdvocacyR_D1984

AdvocacyR_D1984 junio 6, 2016

Thank you for the Bonus Tirade! I have 750 PDFs in iPad iBooks. I read in an Apple Community that upgrading to iOS 9.0.3 destroys PDFs. Do you know if this is true? Do I want to email 750 PDFs? Do I want to print them? No. That's why they are in iBooks. I backed them up to iTunes on Mac El Capitan but what is backed up are IDs & pointer or address data--not the PDFs content. My PDFs are a mix of deadly serious research, legally obtained from the Internet, and purchases from indie designers whose sites may not support re-downloads. Microsoft is beginning to look "not so awful". I have, using Microsoft provided tools, gotten inside Microsoft software and bludgeoned it into working--can't do that with iPad/Mac. My PDFs represent a zillion hours of work and $$$$ and Apple is not backing up PDFs simply because I didn't buy from them stuff they don't sell. I have owned Apple products since 1987 because they invested in the user experience. Now they invest in shaving a mm off product thickness and different case colors. Sooo disillusioned.....really sad.

Kelly HW

Kelly HW junio 6, 2016

Hi AdvocacyR_D1984!

Can you try doing a "Transfer Purchases" in iTunes and see if your PDFs are copied into your books library now? I need to update this blog post if so, but I think transferring should copy them into your iBooks library (which is "kind of" a thing now) so they're syncable now.

After you do the Transfer Purchases, you should see all of the PDFs in the Books syncing settings in iTunes and/or the iBooks app.

Let me know, so I can make sure I get this post edited!

AdvocacyR_D1984!

AdvocacyR_D1984! junio 6, 2016

Kelly, it worked! I had just now typed out exactly what transferred but my message disappeared. If it doesn't arrive, in summary, I had already tried Transfer Purchases and got only books. Today, following your suggestion, I tried again. Watched (in iBooks) PDFs galore downloading. If you want a more thorough description, let me know. Many, many thanks--that was an inspired suggestion.

Binda

Binda junio 6, 2016

Hello!
Can you describe it more specific please?
I have many PDF also, lots of documents that i made pdf from photo and such.
But doesnt matter how i try, i cant see my PDFs. Not in iTunes, not in any other program i tried.
I have them shared with ipad-iphone with icloud, but i cant open icloud to download them. Icloud is a total disappointment also, i can see ibooks folder using space, but cant do anything else to it, only delete. It doesnt even show how many or what i have, only 1 directory.
So im totally lost, couldnt find any way to get my pdfs on PC. Sending them with mail doesnt work either, many of them are much higher than the mail system can handle.
Any idea?

Kelly HW

Kelly HW junio 6, 2016

Hi Binda!

The problem may be related to some challenge using Transfer Purchases on iTunes for Windows. Hopefully the transfer will work though (I haven't had a chance to test on my Windows computer at home yet!)

Here's a link describing how to get the menu bar to show up in Windows iTunes:
https://support.apple.com/e...

From the File menu, select Devices, and then Transfer Purchases from (your iPhone name).

Let's see if the PDFs appear in the Books section for syncing after that?

L Fabian

L Fabian agosto 8, 2016

Many thanks for the backup/transfer of the PDFs from the iPad. Would very much like to be able to move the PDFs to another backup device. Please post when you develop this capability. Again, many thanks.

discwhizz

discwhizz marzo 3, 2016

Kelly....thanks for your commitment and help trying to do what Apple USED to promote as their philosophical basis back in the 80's and 90's---making using a computer user-friendly and attractive, not convoluted, confusing and exasperating. iTunes is designed to be simple to take your money, in my opinion, and difficult to use if all you are trying to do is collect or accumulate files/data and organize.

Here is a question for you that I am further exploring because I have some free time and am trying to understand the iTunes jungle---is the iTunes Media Folder the same thing as the Library?

Ayar

Ayar agosto 8, 2015

Hello Kelly, and thank you for this explanation. I'm migrating to a new iPhone soon, when I realized that on my iBooks, I have some PDFs (well, books actually) which, perhaps due to their huge size, cannot be emailed. The only option I get when selecting such PDFs is to (Print) them. Any idea on how to transfer those? Thank you.

beancounter

beancounter febrero 2, 2015

Good article but I would like to add one more distinction between backing up to iCloud and your computer - space limitations! icloud provides you with 5 gb of free space. Additional space has to be purchased from Apple. You will have much more space on your computer. This will become an important advantage if you save a lot of pictures on your iPhone.

Kelly HW

Kelly HW febrero 2, 2015

That is an excellent point! I will work it into an edit ASAP!