Decipher Tools Apoyo

Preguntas frecuentes y tutoriales

¡Acabo de pagar por el software pero no he recibido mi código de licencia!

After purchasing any Decipher Tools product, your license code will immediately be sent to you via email. If the email does not appear in your inbox, please check your junk mail folder. Your license code will be emailed to the email address you provided during checkout.

The only time you would not receive your license code right away is if PayPal decides to hold your payment for verification or other issues. PayPal usually holds "e-check payments" and they seem to have various rules and regulations regarding those types of payments. Here is a link regarding e-check payments from PayPal's support pages.

If none of the above info is helpful, don't panic! Simply contact us via our support page and we'll be happy to assist.