Decipher Tools blog

Why Does my iPhone Screen Drag Down to Half Screen Sometimes?


My friend texted me recently asking one of those good iPhone questions that is difficult to search for: “Sometimes when I swipe my home button a few times, the screen [... Read more about Why Does my iPhone Screen Drag Down to Half Screen Sometimes?]

How to Print Text Messages for Court - Android or iPhone


Across the world each day there many thousands of mobile phone users that suddenly have a need to save and print text messages for court, trial, or their lawyer. Whatever [... Read more about How to Print Text Messages for Court - Android or iPhone]

Documentación de mensajes de texto para asuntos judiciales o de prueba


Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]

Guardar mensajes de texto en la computadora - Tutorial para Mac y Windows


Tutorial Goal This tutorial will give you an easy step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]

(Fixed) App Store Connect Subscription Status URL Not Working/Never Called


I've been helping my husband track down an issue where he wasn't getting any subscription status notifications from Apple for his app. We reviewed the SSL certificate requirements, could navigate [... Read more about (Fixed) App Store Connect Subscription Status URL Not Working/Never Called]

iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi


Recently I helped a customer fix a software glitch with their iPhone wifi, where the wifi switch often wouldn't turn on. Or, the wifi would appear to be on and [... Read more about iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi]

How to Fix iPhone Personal Hotspot Bugs


A bug I've seen for several years on my iPhones 7/8/XS is that my iPhone personal hotspot network isn't appearing (not discoverable) to other devices. This post is about my [... Read more about How to Fix iPhone Personal Hotspot Bugs]

Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?


As of marzo 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]

How to Recover Deleted Photos on iPhone - Mac or Windows


Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos are recoverable. Every year, our Decipher [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]

Two Methods to Print Text Messages from iPhone XS/X/8/7/6


You may need to print text messages from an iPhone for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your [... Read more about Two Methods to Print Text Messages from iPhone XS/X/8/7/6]

Cannot Restore a Backup to an iPhone - How to Fix The Backup


If you're getting an error making it so you cannot restore a backup to your iPhone, there are a few possible causes: There are some communication errors in the iTunes [... Read more about Cannot Restore a Backup to an iPhone - How to Fix The Backup]

Solutions for Government Agencies to Capture and Save Text Messages


Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government employee is using [... Read more about Solutions for Government Agencies to Capture and Save Text Messages]

How To Convert and Save Text Messages as an Email document - Mac or Windows


Overview Over the last 20 years, communicating via text messages has increased dramatically in all corners of the world. Over 18 billion text messages are sent each day globally! With [... Read more about How To Convert and Save Text Messages as an Email document - Mac or Windows]

Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That


If your friends and family are telling you that your text messages are coming from your email address instead of your phone number, the culprit is likely in your iPhone [... Read more about Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That]

How to Make Backups of Your iPhone via Wifi


iTunes has an option called "Sync with this iPhone over Wi-Fi", that allows you to interact with your iPhone (or iPad/iPod Touch) in iTunes without having the device plugged into [... Read more about How to Make Backups of Your iPhone via Wifi]

macOS Error Opening .dmg Disk Image - No Mountable File Systems


I ran into an interesting macOS error while working with a customer a couple of weeks ago. I didn't find a lot of good search results addressing the issue, so [... Read more about macOS Error Opening .dmg Disk Image - No Mountable File Systems]

Solution for Corrupt iPhone Backups


Here is a solution to the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. If you're [... Read more about Solution for Corrupt iPhone Backups]

Cómo solucionar el error desconectado del iPhone durante la copia de seguridad o restauración en itunes


Si obtiene un error en itunes que su iPhone "desconectó" durante una copia de seguridad o restauración, esto significa esencialmente que la copia de seguridad o la restauración se detuvo cuando iTunes no lo esperaba. [... Leer más sobre Cómo reparar el error de iPhone desconectado durante la copia de seguridad o restauración en iTunes]

How to Find Your iPhone or iPad's UDID


You may need to know your iPhone or iPad's UDID (Universal Device Identifier) in order to give it to an iOS developer or to help you identify your device's iTunes [... Read more about How to Find Your iPhone or iPad's UDID]

Cómo solucionar: la copia de seguridad del iPhone está dañada o no es compatible (copia de seguridad y restauración)


Si tiene una copia de seguridad de iPhone dañada, generalmente lo descubrirá de dos maneras: Al intentar hacer una copia de seguridad, aparece un mensaje de error que dice "itunes podría [... Leer más sobre Cómo solucionar: Copia de seguridad del iPhone corrupta o no compatible (copia de seguridad y restauración)]